Prosurge SPD Warranty

Prosurge warrants to our original purchaser who purchased a brand-new Surge Protection Device (the "SPD") directly from PROSURGE or our authorized distributor for 5 year to 15 years warranty according to the SPD model that purchased.


AWarranty Terms & Conditions:

During the time period and subject to all Conditions and Limitations stated below, PROSURGE warrants to the original purchaser who purchased a brand-new Surge Protection Device (the "SPD") directly from PROSURGE or its authorized distributor that the SPD is free of defect in material and workmanship, and further warrants the SPD against damage by an electrical surge (except and excluding any sustained over-voltage). Should the SPD be determined to be defected or damaged by an electrical surge during the applicable Warranty Period, PROSURGE will at its option, repair or replace the unit.

 

PROSURGE assumes no risk or liability for the results of the use of the SPD purchased, including but without limitiation: (1) The use in combination with any electrical or electronic components, circuits, systems, assemblies, or any other materials or substances; (2) Unsuitability of any product for use in any circuit or assembly.

 

This warranty excludes any liability for labor for removal of this product or reinstallation. This warranty is void if this product is installed improperly or in an improper environment, overloaded, misused, opened, abused, or altered in any manner, or is not used under normal operating conditions or not in accordance with any labels or instructions.

 

Products claimed to be nonconforming or defective must be promptly be returned to PROSURGE or their authorized representative for testing and confirmation of damage within 30 days from the date the event occured. If PROSURGE finds the return to be a manufacturer’s defect or surge damage, the replacement will be returned prepaid. PROSURGE shall in no event be responsible if the products have not been stored or used in accordance with its specifications and recommended procedures. PROSURGE will, at its option, either repair or replace nonconforming or defective products.

 

B. Warranty Period  

Product Family

Product Serie

Product Warranty

Main Service

PSP Series >/= 200kA

10 years

PSP Series >/= 100kA

5 years

Branch Circuit

PSP Series >/= 100kA

10 years

PSP Series Other

5 years

DIN Rail

SP, SPV Series

5 years

Components or Assembly

PTMOV, SMTMOV

3 years

SPD Info Systems

DM, DM Series

3 years


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